Becoming
a Super Sales Sleuth!
By Peter Stahl
In order to generate profitable sales,
you must know what books are moving, where they are selling and how profitably. To get
this information you need thorough analysis. Sales analysis represents a comprehensive
assessment of a company's revenue data, used to detect strengths and weaknesses in the
your marketing efforts. This analysis should include prior revenue performance to view
trends over the years, as well as a comparison of actual to forecast sales data. Once this
information is compiled in a useful format, sales analysis will allow you to see which
titles are selling, their profit margin, your largest clients and marketing effectiveness.
Armed with this knowledge, you can evaluate your companys current performance, and
guide future directions of your publishing program.
Revenue can be classified into many categories.
Income figures may be reported in dollars, units, gross margin, product lines, geographic
areas, customers, etc. However, in "the real world" you might not be able to
obtain all the information needed to track every one of these categories. This is
especially true for those publishers that use distributors. Most distributors are pretty
poor at providing detailed sales information to their publisher clients. However, in most
cases you should be able to track your revenue sources, dollar and unit sales, as well as
sales per category. If you can do this, you are in pretty good shape. However, you should
categorize your sales data in a way that will provide you with the most relevant and
meaningful information.
Annual
& Monthly Sales
Annual income is the starting point in sales analysis and the first indication of how a
company is faring in the marketplace. Yearly income figures will show if your sales volume
is increasing or decreasing over time. By estimating the size of the industry, you can
find out if your business is keeping pace with the total market, or if you are actually
gaining market share from the competition. Monthly income for the past 12 months will help
you determine the business seasonality. Knowing your seasonal sales cycles, might
aid with strategic decisions on when to publish new titles, or find new markets to offset
low revenue periods.
Revenue Sources &
Ways To Track Them
Once you have all the necessary information, put the data in a spreadsheet so you can
easily sort and view the different categories. One of the first things you want to find
out, is where your money comes from. Break down your income into different revenue sources
such as direct sales, trade, subscriptions, schools, libraries, internet, direct mail,
gift shops, distributors and special sales.
To get a clear picture of what's selling, list
all your titles by descending dollar volume. Calculate the percentage for each title to
find out how much your top 5, 10 or 15 titles account for as well as average unit price.
Once compiled, you can analyze why some titles are more successful than others, what is
the subject matter, who is the author and what the price range is. You may also find out
if it possible to follow up a title with a revised edition or turn one book into a series.
The ranking of units is similar to dollar income. It tells you which titles have the
highest volume and their percentages. Ask yourself "why" and "where"
are they selling. How price sensitive are these books, would it be possible to boost the
profit margin by slightly increasing the price and still sell a the same quantity of these
titles?
Tracking by gross margin determines the
effectiveness of your sale and is an important tool in efforts to increase the profit
margin. Gross margin analysis reveals the real breadwinners by showing which titles
contribute the most to the bottom line. From an economic point of view, these are the kind
of titles you want to seek out and publish more of. Often publishers realize that the
titles with the highest volume or dollar revenue may not have the best gross margins.
Sales of inexpensive titles in large quantities will give you higher dollar and unit
sales, but it might cost you on the bottom line.
Examine income by customer. If you rely on a few
major clients, your company could be adversely affected by a downturn with a major
customers business. The more diverse your customer base is, the less vulnerable you
are. When performing this analysis, it is often useful to break down revenue according to
customer type such as: schools, libraries, bookstores, or individual consumers, to spot
your strong market areas as well as sectors that could be improved.
Most publishers have titles that span over
several categories. By performing a sales by category analysis you can locate which
categories bring in the most revenue, how many titles each one has, and average income per
title. When combined with gross margin sales, the report should indicate how profitable
each category is, and the average profitability per title in the group. This analysis may
reveal that you should publish more of a certain category to maximize your revenue and
profit potential.
Marketing
Plan and Effectiveness
Maximize your marketing efforts by tracking how much and what percentage of income is
derived from your different programs such as: advertising, catalogs, direct mail,
telemarketing etc. To view earnings (and related costs) include a breakdown of the
corresponding expenses and then run percentages to find out the success rate of your
marketing efforts. With this data you will be able to shift your strategy to maximize the
effectiveness of your marketing program. It is also a good idea to identify where your
titles are selling by territory. Besides showing where your books sell, you will get an
indication of the strength of your sales.
Conclusion
You can never have too much knowledge about your titles or your customers. Obtaining as
much information as possible by analyzing your reports can help you to uncover potential
problems and increase your revenues. Sales tracking lays the foundation for better revenue
performance, more accurate forecasting, improved market position, planning and inventory
control. It also helps you evaluate the proper product mix and the effectiveness of
advertising and promotional activities, as well as your channels of distribution.
Most importantly, find patterns and duplicate the
processes that resulted in the best and most profitable results. If some titles or
categories are doing better than others, you probably want to publish more of those books.
It is equally important to find out why some titles or book series do poorly so you can
correct the situation, or maybe decide to drop them. This all goes back to the basics of
marketing You want to spend most of your time and efforts in the areas where you
make the most money! However, you can only do this if you know where your money is coming
from. |